Genesis of Covington Customer Reviews
I highly recommend this dealer in Covington Frenchie Chatel and Jordan Dalton are great sales reps and helped me considerably in finding the right 2026 GV80 for me and my family . The SUV is incredible . I’m an older driver and they spent the time I needed to take advantage of all the bells and whistles on this new incredible GV80. What a great driving experience !
I just purchased my second Genesis in less than 2 years. I absolutely love my GV80. It helps a great deal when the Sales Consultant is a Genesis expert and my Sales person is just that. Thank You Preston Alexander! Your knowledge of the entire Genesis line made the experience seamless.
Amazing experience! I switched from a Mercedes AMG to a Genesis GV 80. Super excited!! Hunter was amazing!
I recently purchased a Genesis and Preston Alexander is the most knowledgeable Sales Consultant. I would advise ANYONE interested and/or curious about anything in the Genesis line to check him out. You will not be disappointed. Thank you Preston for your time and attention given. Ronda Williams
When you’re shopping for a luxury vehicle, choosing the right dealership matters just as much as selecting the perfect Genesis model. That’s why so many Louisiana drivers trust Genesis of Covington for their automotive needs. Our commitment to exceptional service, transparent pricing and genuine care for each customer has earned us outstanding reviews and loyal customers throughout the greater New Orleans area.
Every review helps us continue delivering the elevated experience Louisiana Genesis drivers deserve, and we’re proud to share what our satisfied customers have to say about their experiences with us.
Why Choose Genesis of Covington?
What sets Genesis of Covington apart from other luxury dealerships? Our customers consistently highlight several key differentiators that make their experience truly exceptional. From our professional, no-pressure sales approach to our commitment to transparency, we’ve built our reputation on treating every guest with the respect and attention they deserve.
“My entire buying experience was as close to perfect as possible. My salesman was extremely professional and knowledgeable about my new vehicle. The overall experience was one of the best car buying I have had,” shares Robert H. (Google Review).
This level of satisfaction isn’t accidental — it’s the result of our team’s dedication to excellence at every step. Local Genesis enthusiasts also appreciate our comprehensive luxury service experience that matches the quality of their vehicle. Whether you’re exploring our new Genesis vehicles in Covington or need expert maintenance, our team ensures every detail meets Genesis standards.
Exceptional Customer Service Reviews
The Genesis ownership experience extends far beyond the initial purchase, and our customers regularly praise the upscale, professional atmosphere they encounter at our Covington showroom:
“I can’t say enough about the team at Genesis of Covington. From the moment I walked in, the experience was professional, straightforward and refreshingly upscale without the typical pressure or gimmicks you often find elsewhere.” -Josh (Google Review)
This commitment to providing a pressure-free luxury experience resonates throughout every department. As Josh continues, “The staff knew their product inside and out and treated me like more than just a transaction. They were transparent, efficient and respectful of my time — exactly what you expect when buying a luxury vehicle.”
Or, take it from Gabrille A., who shares “Highly recommend coming here if you’re in the market for a Genesis. Great customer service!” (Google Review)
Seamless Purchase & Delivery Process
Genesis of Covington takes pride in making the entire ownership journey as smooth as possible. From initial consultation through vehicle delivery, every step is designed with the customer’s convenience and satisfaction in mind. Josh also notes how “The delivery process was seamless, and they went out of their way to make sure every detail was handled right.”
This attention to detail extends to our streamlined sales process that respects your time while ensuring you have all the information needed to make an informed decision. “Incredible customer service! From the sales associates to the management and finance department everything was so easy and pleasant,” explains Braelyn D. (Google Review).
Whether you’re considering a pre-owned Genesis in Louisiana or purchasing new, our team maintains the same high standards throughout the entire experience.
ExcellentGenesis Service Near New Orleans, LA
Genesis ownership includes ongoing service needs, and our customers consistently praise the professional Genesis service department experience. This consistency extends to our service center, where Genesis-trained technicians provide expert care using genuine parts and factory-approved procedures. Our commitment to excellence has earned recognition from customers who appreciate both our technical expertise and our customer-first approach.
Leave Genesis of Covington a Review
If you’ve recently purchased a Genesis or visited us for service, we’d be honored to hear about your experience. Your review not only helps us grow but also assists other Louisiana drivers in making informed decisions about their next luxury vehicle purchase.
Ready to experience the Genesis of Covington difference for yourself? Contact us today to schedule a test-drive or learn more about our current Genesis lineup. We look forward to welcoming you to our family of satisfied Genesis owners!
Read More:Genesis Ownership Costs | Why Service with Us? | Genesis Dealer Serving New Orleans